Defiance

Still Face Experiment take outs

“Using the ‘Still Face’ Experiment, in which a mother denies her baby attention for a short period of time, Dr. Tronick describes how prolonged lack of attention can move an infant from good socialisation, to periods of bad but repairable socialisation.”

I was fascinated by this video, and think it extends to broader adult-level communication and social norms. A month or so ago, I tweeted: “Consistency is a great way to build trust.” with reference to brands, people and relationships. While spontaneity can have its benefits, providing people with a clear, on-target message will provide a platform for trust. This also allows for mutual expectations to be established and maintained.

Your thoughts?

Value lies in usefulness

I’ve been thinking a lot about helpfulness lately (“the property of providing useful assistance“) and therefore usefulness. I’ve also been thinking about data, context and how to draw meaning – something that infographics literally do so well. Anyway, I decided to mesh everything together into the above flowchart. In essence, everything can be useful, but as you add a layer onto each, their usefulness becomes multifaceted and well, more useful!

I believe use can be often forgotten with people unable to question the inherent usefulness of things they create or release due to sentimentality or closeness to the product. They might end up down the road of building something that lacks application and/or true purpose… the adage of finding a solution without a problem. I like how Pieter Peach gets straight to the point with any idea: “How does it change a person’s life?“. And while on this note, don’t get confused about the scope of change – you don’t need to change the world to change a person’s existence. Often the most valuable changes are those that are subtle. Make a small positive difference.

If you bring it back to marketing, which on a base level, involves some sort of value exchange – you can see that the more useful you make a product (i.e. how indisposable it is to a person), the greater the exchange will be in the long run (can be non-monetary).

Provide as much value by being as useful/helpful as possible, and the reward will come…

Twitter noobiquette

I thought I would write a quick post dissecting simple Twitter etiquette for the newbies. I fear that many heavy users forget that not everyone speaks the ‘language’ and I find that I often get questions querying certain acronyms and so forth. (I also quickly discovered that I could go on for a while about this, so this might end up being part one of a series.)

Syntax:

  • @reply = how you converse with someone
  • RT = retweet (directly quoting someone else’s tweet)
  • HT = hat tip (subtle recognition to another)
  • via = how you found something (brought to you by)
  • cc = alert an individual or a group’s attention to (as per email)
  • Ping = like the cc but more energetic/focused
  • bcc = don’t try this because it won’t work!
  • DM = direct message (private)
  • # = tag to collate tweets or to micro-reference your thoughts/consciousness stream
  • :-) = happy, genuine
  • ;-) = smartarse
  • :-P = taking the piss
  • Haz = fanboi excuse for have/has
  • Nom/noms = don’t even drop this n-bomb
  • LOL = 90′s version of internet laughing
  • Hehe = funny but not laughing
  • Haha = funny and smiling
  • Bahahaha = funny and laughing obnoxiously
  • All others – ROFLCOPTOR etc. = too much time spent thinking about laughing, so not actually that funny

How to attribute:

If you see something cool in your Twitter feed and you want to share it to your followers – attribute it! It is better to reference as many people as possible back to the original source, as sharing and watching things spread is the very essence of the web.

When/when not to respond to DMs:

Not replying to DMs is just plain rude, unless:

  • It is an auto-DM/spambot
  • It is promoting something and you don’t know the person well
  • It seems like someone has mistaken Twitter for RSVP and you don’t know the person well/at all
  • It is far too general and has absolutely no call to action that you quickly forget you even received it – “Hi, how are you?”
  • It is sent at a weird hour and you forget you even read it after you emerge from your sleepy/tipsy haze
  • It is regarding something that you have recently tweeted the answer to publicly

And, last but not least:

  • Don’t repeat yourself… perhaps once or twice at different hours to capture international audiences but that’s it – don’t be a parrot!
  • Don’t ‘tw’ the crap out of everything e.g. “Twoday some tweeps and I twent to see Twavatar”
  • Don’t shout unless there’s good reason e.g. “I JUST GOT FRICKEN’ FIRED”
  • Don’t swear (okay, this is just conservative Kate advice – so many other words to choose from)
  • Don’t ignore (not listen to) other followers’ tweets and then post exactly the same link, thought, etc.
  • Don’t tweet a quote without using quotation marks and attributing the author (yes, I thought they were really your words and not Confucius, Godin, Twain, Einstein, Waldo Emerson, etc.)
  • Don’t DM someone when you don’t follow them back. They can’t reply… it may not be too PC but it’s basically ‘DM rape’
  • And, don’t forget to get yourself an avatar and a bio… it will take you two seconds! People will appreciate having context around your tweets

That’s all for now. What are you Twitter pet hates or etiquette tips for new users?

What I’m currently doing

  • Making stuff happen at Niche (it’s now been seven months since I was brought into the new role and yes, the main website needs to be done)
  • Being involved with the Victorian Government’s App My State initiative
  • Getting the @socialmelb site finally off the ground
  • Researching and writing a thesis for my marketing masters at RMIT University – due in late June
  • Walking/running three times per week for physical/mental fitness
  • Organising an overseas trip mid-year to my version of utopia
  • Doing afternoon tea reviews for the High Tea Society (updates via @highteasociety)
  • Reading a little each night from the mammoth book pile on my bedside table
  • “Focusing more on kind, and less on mind” – how can I help others/be selfless?
  • Continuing to attend my fair share of meetups around town (Melbourne event consortium list has what’s on offer: http://bit.ly/melbevents)
  • Learning more about spirituality, religion and philosophy
  • Living the present and thinking less about the future or past – promoting feeling
  • Smiling when I get a spare moment to myself  #reflection #gratitude
  • Sleeping and snuggling with my cat #catlady :-P

I don’t often externalise my activities but I’m sure it will help with productivity. Also, I’m trialling Remember The Milk for day-to-day personal task management. Will see how it goes. Inbox Zero is still a long way off…

So, over to you – what are you currently doing?

Moment of truth

Does contentment equal complacent?

Other than well known spiritual leaders, can you think of any individual (living or non-living) that has truly shaped the world we live in today that is/was content? Politicians? Great thinkers? Artists? Writers? Actors? Entertainers? Scientists? Entrepreneurs? Innovators? I know contentment is a deeply internal and subjective state, that is almost impossible to measure, but if it came down to it – I doubt any would say they were truly content for the majority of time… as probably would most of the world’s population.

What I’m getting at is: can you have vision and drive when you are content? When one reaches contentment, do they then become complacent? And, are an ongoing vision and drive determinants of success and critical for making things happen?

I know success is completely context driven, so I’ve decided to add context to my drawing… but it’s to both sides in this case, therefore I can cancel it out again. ;-)

And yes, how to find contentment is another blog post altogether, but on a whim the common elements involve long-term peace, love, prosperity, gratitude, happiness, self-satisfaction and so forth.

So, could to not be content actually a good thing?

After all, contentment itself does not make the world go around. It’s the desire and strive for contentment that does.

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