Aussie Startups relaunches

Quick post to let you know that aussiestartups.com has relaunched with a YC Hacker News style board and I think it’s a great idea. The aggregated community-selected approach should do the trick in getting important, relevant and well-crafted content out there to interested peeps. It should also co-exist nicely with the HN due to the localisation and focus. Anyway, check it out and submit items to get it bubbling away. And for a bit of weekend reading, check out this post on Hacking Hacker News!

Attention Australian startup founders

Edit 7/2/12: Enter madeinoz.org!

Someone was recently chatting to me about the lack of awareness of Australian startups by VCs (even local ones), with poor national press coverage doing us no favours. I agree with this to a large extent and as result have been posting more about our startups here and also over on The Fetch Blog. However, I also think Australian startups need to stand up and own the fact that they’re Australian. I think we can often be obsessed with trying to appear global and appeal to certain markets, like the US, rather than pushing our own story and roots. What I’ve witnessed in other startup communities around the globe is that they have a real pride and bond around origin – particularly their city. New York is perhaps the best example of this – and likely a result of the ever-present dominance from the West Coast. ‘Internet Made in NYC‘, which lists all the NYC-based startups is one of the most useful startup resources to have. It’s visited by job seekers, journos and investors alike.

You can read more about the list in the FAQ at the bottom but the following will give you an idea about the structure.

“What do these companies have in common?

  1. They are mostly coded in nyc
  2. They have 10K+ people use or visit their site monthly
  3. They display “Made in NYC” as prominently as its copyright — and it links to this page (http://nytm.org/made). [Optionally, (a) spell out “New York City” and/or (b) precede with an adverb/verb]“

No denying where Skillshare is based

In Australia, I believe a crucial step in evolving our ecosystem is bonding cross-city and providing transparency around who’s here. We should create our own version of ‘Made in NYC’ as ‘Made in Oz’, and pop links in footers everywhere! It’s good to see leaders like 99designs have kicked things off.

99designs is "Proudly Australia" (although only on the .com.au domain)

Perhaps we could even add some green and gold into the mix… ;)

So cheesy it's back in fashion

And one for good measure – 6wunderkinder wearing the badge:

A proud Berlin-based startup 6 Wunderkinder (check out Wunderlist & Wunderkit)

Thoughts, commentary, discussion?

Have a good weekend.

Cheers,

KK

Community management workshop take two

In celebration of the annual Community Manager Appreciation Day coming up on 23 January and after a pretty amazing sell-out 30-person event last November, I’m going to be running another workshop to discuss current happenings in community management. I’m off to San Francisco on the 9 February again so am hoping Tuesday 7 February date suits people!

I really enjoyed the discussion we had on the night so thanks to those who came to the first workshop and yes, an email will be coming your way shortly with some follow-up material! It was also great to get a feel of the level and background of the audience. Most of the people in the room were senior full-time social media and community managers working across a mix of government, non-profit, retail, academia, enterprise, startups and small biz. Nadia from ElliotOwl did a write-up of the event, which you can check out here. There’s also some lovely feedback below, which might help convince you to come hang with me at the next event. :)

The workshop’s agenda can be viewed here and will cover both strategical big-picture stuff and detail-oriented tools and tips. I also include some of the research I did in my master’s thesis so there’s deep insights, stats and charts involved too.

To RSVP and book your ticket, please head over to Eventbrite: http://communitymanagementworkshop2.eventbrite.com

Thanks and hope you can make it!

Kate

Five more Australian startups to watch

Following on from the first post titled ‘Five Australian startups to watch‘, I’ve now researched some more startups that’ve piqued my interest coming into the New Year. Part of this series is to highlight great stuff happening in our community and to bring awareness through link love to those innovating and creating in Oz. As per my last write-up, I’d like to stress this list is independent – I’ve only met two founders below and pick startups based on a loose-’watchability’ criteria. So without ado…

1. Kaggle

You know you’re off to a good start when a company has a CrunchBase profile! Here’s Kaggle’s. Last month, the now-SF-based startup raised $11 million in Series A from Index And Khosla Ventures – a promising and hefty amount for an Australian startup. Founded in 2010, this site hosts competitions to find analytical/statistical and predictive modelling solutions. Not dissimilar in concept from the multiplying logo-contest sites, Kaggle rewards big data scientists with thousands of dollars in exchange for the IP they provide on the challenges. Unless you’re a PhD from a quantitive field or in need of access to the collective Kaggle community brain, it’s unlikely you’ll ever use or take notice of this startup on a consumer level. Brands like Nasa and Microsoft will and do though.

Founder(s): @antgoldbloom
Funding: Series A of $11M

2. Pygg

Pygg is a recently-launched app based out of Pollenizer in Sydney that allows you to pay someone in a fun and social way. It’s quite simple – after you’ve registered with Pygg and integrated with PayPal, you can pay another user via Twitter and email. The service currently charges $2.50 (inc. GST) when you fill up your account, which is just a little more than the PayPal fees – it’ll be interesting to see how the business model evolves over time.

Founder(s): @pollenizer
Funding: Though Pollenizer’s fund

3. Open Shed

Following in the collaborative consumption style mainstreamed by the likes of Airbnb, Open Shed is a peer-to-peer marketplace allowing people to rent stuff off each other. The wheels were set in motion a year ago today after one of the founders saw #collcons leader Rachel Botsman give a talk at TEDxSydney and referenced such sites in the US and UK. Seeing the opportunity for a local equivalent, Open Shed launched a few months ago and has since won $10K from Nokia’s In Hindsight competition. It’ll be interesting to see how the concept goes since we’ve seen rental sites before in Oz through Rentoid and one of Angel Cube Melb’s startups has moved from renting to tasks.

Founder(s): @_lisafox & Duncan Stewart
Funding: Bootstrapped

4. SneakingDuck

Recently launched by the founders of Shoes of Prey, Sneaking Duck follows a similar online retail trajectory – this time as a glasses and eyewear version. I know what you’re thinking, who buys glasses without trying them on first and making sure the prescription’s right?! Well, the ex-Googler team have successfully done it before with hard-to-fit shoes and seem to have most things covered in their FAQs. These guys also know how to bootstrap, check out this informative post on funding as well as some of the other golden tidbits on their blog. Oh, and as the popularity of non (plano) lenses is proving, you don’t even need imperfect vision to get a pair!

Founder(s): @mikeee, @jodiefox, @mmmichaelfox & @ausmark
Funding: Self-funded/bootstrapped

5. Barkles

When I was in Berlin this year, I met up with the Ashton- and Madonna-backed app Amen, which touts itself as the best and worst of everything. So when I first saw the Melbourne-based Barkles, I thought it might be similar in the way that a user posts something other users agree or disagree with. However Barkles is predominantly web-based and allows for lengthier discussion on each statement. While some of the more accessible ’dogfights’ like ‘Is Glee shit?’ or ‘Is Christmas a horrific, commercialized excuse of a celebration?‘ get your attention, in-depth and highly-engaged debate could make this site a long-term player. Add a bit of Quora’s tone to it and you’ll have something really powerful in this space.

Founder(s): @diesellaws & @jaydwhiting
Funding: Bootstrapped

Working on something you’d like to share? Email me.

Cheers,

KK

P.S. Please feel free to rejuice this post when people are back at their desks mid-January.

Sydney’s startup ecosystem visualised

I’ve recently started posting about what’s going on in Australia’s startup community, both here and on The Fetch blog. This involves regular featuring of startups that are piquing my interest and also some curatorial pieces on the coworking spaces and as of today, a list on the incubators and accelerators across the country.

There’s been a promising response and while I need to add a few more in, I’ve just received an amazing map of Sydney’s startup scene thanks to Sebastien Eckersley-Maslin (founder of BlueChilli). I love me some public-transport-esque #mapporn… check it out below and/or click to enlarge. Nice work guys! Would love to see one created in other cities.

Community management workshop

EDIT: I’m running another workshop on Tuesday 7 February!

I’ve got a backlog of posts to come including a new Startups to Watch list, some thoughts on location transience and more info on my new project but for now, I wanted to share a workshop happening later this month.

After a whirlwind few years of managing social media communities in the publishing (or ‘audiences’ as the industry can’t stop referring to it) and travel arenas, I’m keen to share my learnings. Especially since the title seems to be popping up a lot of late. I particularly want to discuss the findings from my Grand Tour this year and what’s happening in the innovation and startup clusters of major cities from a community standpoint. The workshop will run for three hours and will cover changes in social media and online communities in recent times and what leading brands, especially in the startup and small business arenas (such as Airbnb and Instagram), are doing well. The full info is included below. Check it out.

In a collaborative setting, you’ll discuss:
  • What community managers are tasked with day-to-day
  • What role do community managers play in marketing and broader business goals
  • What skillsets do community managers need to have and develop
  • How to manage the blurring lines between personal and professional
  • How community management is moving beyond the days of forum moderation
  • Techniques for switching off (a rarity for CMs!)
  • Short- and long-term community engagement
  • The importance of vision, agility and getting things done
  • The role of offline in growing online
  • A case study about growing a community from scratch
  • Who are the community managers in Australia
  • Resources and networks for community managers
  • Who is hiring in Australia
  • Opportunities for consulting- and freelance-based work
  • What are renumeration expectations in client-side and agency settings

Who should attend:

  • Professional community managers and social media peeps looking to further their knowledge and awareness
  • Individuals interested in working in community management and social media
  • Individuals keen on building the local community management community (double c’ whammy!)
  • Entrepreneurs keen on exploring how to build community around their brand or product
  • Learning geeks who couldn’t think of anything more fun to do on a Monday night

This event will first run face-to-face in Melbourne’s CBD (venue TBC) with the chance to take it to Sydney in early 2012.

The attendee fee basically covers the cost of the venue and putting the content together. I was thinking we could get dinner or drinks afterwards if people aren’t too tired!

Sound interesting/applicable? Book over at Eventbrite!

http://communitymanagementworkshop.eventbrite.com

Thanks and hope you can make it!

Kate

Five Australian startups to watch

In 2011, we’ve witnessed an explosion of enthusiasm in the startup scene with many people (especially journalists from traditional media) keen to feature what’s going on and who’s making it happen. While I’m strong advocate of any attention towards Australian startups in general – I’d love to see some more upcomers being mentioned. After doing some research and crowdsourcing, the following five startups (many pre-launch) piqued my interest. This list is by no means definitive and provides merely a small snapshot of what’s being created around the country. I should also refer to what my version of ‘watchability’ is… this includes the product being relatively-new, scalable, innovative, fast-growing, problem-solving, complete with a sound business model and long-term prospects. I would also like to include that my suggestions are independent – I (unfortunately) haven’t met any of the founders below.

1. mmMule

When the new MacBook Air came out a couple of months ago, annoyingly, I’d just left the US. With many people in our industry flying back and forth to Silicon Valley, I wondered if I could just ask someone to bring one back for me for the ~15% saving. But how to ask without it feeling a bit one-sided? Enter mmMule. Launching in September, this service combines community and travel with mutualistic social exchange. Although the name might prove hard for users to recall, people helping each other à la Airbnb, will mean it’ll be off to a promising start.

Founder(s): @avismulhall
Funding: Believed to be bootstrapped

2. Discovr (aka Filter Squad)

I must confess I haven’t had much of a chance to play with this app yet but have been duly impressed with I’ve learnt so far. With more and more apps flooding the Store, our obsession with data visualisation growing daily and poor meta discoverability the norm – Discovr App seems like a no-brainer. The guys from Perth have also enjoyed some global coverage, over one million downloads and a “Greatest Potential Award” at the recent Tech23 awards.

Founder(s): @stuartkhall@davidkmckinney
Funding: $200K (via CrunchBase)

P.S. Check out the Australian founded and well-funded Chomp for more app search and discovery.

3. MeeMeep

I’m still trying to get my head around the focus of MeeMeep although in short, I guess, it’s simply social moving. It creates a marketplace and turns every one of us into a potential removalist or courier. As someone who is soon to be moving out of my house, I would use this service over an official company just as I would rather stay at someone’s house instead of a clinical hotel while travelling. The service is currently in beta mode and they appear to be rocking the social media wagon solidly, with an impressive 1000+ fans on FB.

Founder(s): Rob Emmett | (and Jodie Emmett is active)
Funding: “Bootstrap-funded from a small group of Melbourne-based private investors”

4. Pointpal

When I was at Startup Weekend San Francisco last year, one of the more-promising ideas was one that took your loyalty cards and whacked them onto one app. As someone with a bulging plastic-filled wallet/purse, I’m so glad this issue is being addressed in Australia by way of Pointpal. I’ll be interested to see how many retail partners they can bring on-board in order to ensure the success of the user experience. The revenue opportunities are also plentiful.

Founder(s): Andrew Lowe
Funding: Being confirmed

5. WeTeachMe

WeTeachMe was a startup out of the Launch48 event in Melbourne back in early April. The literal name really explains it all – this is a service where you can ‘Learn’ or ‘Teach’ people new skills and the delivery is either on or offline. Boostrapped for under $400 with five cofounders, the guys have done well with the publicity machine pre-launch – even getting coverage for a recent overseas fundraising and networking mission. I absolutely love the idea and only time will tell if they can grab a share off the first-to-market NYC-based and not-too-far-off-launching-in-Melbourne Skillshare.

Founder(s): @kymhuynh | @apaddyinoz | @demitint@lampit | @martykemka
Funding: Bootstrapped

Working on something that you’d like to share? I might make these posts a regular event. Get in touch.

Cheers,

KK

Social media doer needed

You might have seen my tweet on Sunday in relation to finding someone to work with me on various social media related projects.

Emails are hitting my inbox regarding social media and digital communication projects and after six months of working what feels like non-stop, I’d now like to collaborate with an upcoming social media doer. Yes, exciting times!

I’d like to let the relationship evolve fairly organically in terms of what kind of arrangement it would be. But I will say, I’m not looking for someone who is already consulting in this space full time, has their own agency, or someone who classifies themselves as a “social media expert”. I’m looking for someone who would like to grow their already-awesome skills, is addicted to learning and wants to get experience with the approach I use for social media. I’m not about building hollow numbers or implementing short-lived gimmicky campaigns – I take a deep content and community focus that’s consistent. Social media can be a hard slog requiring patience, and it certainly shouldn’t be viewed in isolation from the broader marketing mix.

There is plenty of opportunity to work together on great innovative and experimental brands (including many of Australia’s latest startups) so who knows where this could lead! Where I haven’t been able to take on jobs so far due to workload, I’ve been referring them to my network. Ideally, this collaboration will lead me to understand and trust how the person working with me operates, so we’ll be able to manage the work ourselves.

I’m currently overseas, so am looking to move things forward online in the next couple of weeks.

So, without further ado, get in touch if the following sounds applicable:

  • You are curious and interested in the world around you
  • You like helping people and being useful
  • You are a strong and efficient communicator
  • You use social media daily, and understand it’s not just Twitter and Facebook
  • You can spell, story tell and smile
  • You don’t ride high on ego
  • You have alternate income streams and are a self-sufficient individual
  • You are creative and have amazing ideas, but can get things done
  • You like researching and uncovering the best of the web
  • You are contactable throughout the working week and are able to execute tasks during office hours (e.g. tweet for clients)
  • You can meet up once a fortnight/month in-person and cowork together
  • You love the work you do, and can turn tasks around quickly
  • Optional: You have a desire to co-organise social media events, workshops and do speaking gigs

I’d love to find out more about you if we haven’t already met. If you could email me a bit about yourself, some links to your online presence, how much time you have free per week, how much you like to be paid per hour/project and anything else you feel applicable.

Thanks – I hope this is the beginning of a flourishing relationship!

Kate

PushStart mentorship

Continuing on from my previous post regarding women in startups and advocacy, another step in the evolution is advice and aid. I’m forever keen on sharing my learnings with others, so was happy to help when asked to be a mentor for a new Aussie initiative called PushStart. PushStart is a new set of community-focused, mentor-driven, activities to help grow Australian tech startups, and the tech startup community.

Combining Aussie tech startup people, seed funding and community events, PushStart plans to give local tech entrepreneurs help to start, grow and succeed.

Although appearing to be Sydney-centric, this is not the intention of PushStart. So, if you’re in other parts of the country and would like to be involved, register your interest here.

I’m going to taking questions from mentees on marketing, business strategy, product definition and community management. More info on my profile here.

How to organise your own meetup

2010 is certainly turning out to be the year of the meetup – particularly in Australia. If you’re a little unsure of what a ‘meetup’ actually is or involves, taking the literal meaning: a face-to-face encounter/connection from your average dictionary sheds the obvious light. Basically, it’s a gathering of people who come together to connect over a shared cause or passion – or even just for social purposes. Often attendees have never met each other before and usually there isn’t a charge for attending.

For those interested in starting a meetup of their own, I thought I would share some of my insights and advice from experience. Believe me, it’s very easy to start a meetup – the net is an amazing facilitator and there are practically no barriers to entry. The difficult part is running a meetup consistently over an extended period of time, offering unique experiences in a cluttered space and championing people to keep on coming back. There are a lot of organisers around Melbourne that do these things very well!

So, without further ado:

10 Meetup Organising Tips

1. First of all, starting a meetup is often the logical and organic progression of discovering a want or need that isn’t currently being met in your local area. Do you want to hang out with a bunch of people who knit? Do you want to swap comics? Do you want to chat business techniques with other freelancers? Do you want to meditate with others? Find the area you’re passionate about as your starting point. If you start your meetup for any other reason (e.g. self promotion or making money), people will see through it and are likely to not go along.

2. Research, research, research! Once you have your idea, check there’s not already a group out there doing exactly the same thing. I’ve witnessed people double up countless times because they didn’t research properly and it’s always better to work together than fragment further. This will also save a lot of time and energy in the long-term.

3. If you want to launch a ‘competing’ meetup – don’t! Well, that’s not always true… unless the pre-existing meetup is being poorly organised or isn’t servicing particular localities within your city/area – go for it! Often offshoots spring from the original meetup because the demand increases or the commute is too great for some attendees. This is completely natural and fine.

4. Build a community online first. As obvious as this sounds, to host a meetup – you need people! You need to find these people, connect with them and reach out to them with the idea of getting together offline. Don’t just whack a date in an online event program without building the community first. You need to breed and seed!

5. Use your tools wisely and don’t be tool myopic. By tools, I mean the tactical execution of media channels used – largely social networks. I recommend using a variety of them to reach your community. As hard as it may be to believe, there are a lot of people who don’t use Twitter, Facebook or even the web in general! Consider your audience – for instance, if you want to start a hiking or walking group, try reaching out in your local community newspapers or noticeboards first. Then encourage the group to communicate via online channels.

Some quick alternative resources = Meetup.comGoogle Groups, Eventbrite, PBWorks, Yammer, Qlubb, my connect communities (a Vicnet initiative), Doodle, Amiando, group emails plus many more.

6. Make your meetup regular! Of course, you’re welcome to meetup only once but the real benefit of holding a meetup is to allow people to build amazing, ongoing relationships. This takes time and repeat encounters.

7. Have good intentions. I mentioned this briefly before, but starting and running a meetup is done on sweat equity – on passion. You’re welcome to make a meetup sustainable by charging an attendee fee if you have costs, but it’s rare that your community will allow you to monetise them for your gain. Especially without their knowledge or consent. If you want to make an income, consider running more of what I’d call ‘monologue’ style events. You provide a good or service to your audience that they deem valuable enough to pay for. As meetups are often about the ‘dialogue’ between group members, the value proposition is dispersed and therefore not necessarily owned by anyone.

8. Be inclusive! Successful meetups are open. Successful meetups want new attendees. Successful meetups want to expand their community. It’s amazing what effect the simple phrases: “all welcome” and “open invite” can have an a person. I’ve often not joined a meetup group or attended an event, because I felt the ethos was too exclusive. If you want to hang out with a group of mates – don’t promote the meetup or even call it a meetup for that matter!

9. Attend your meetup consistently. A no brainer, but if you can’t find the time or energy to attend yourself – why would anyone else?

10. Experiment with the style and frequency. Socialmelb started off with a weekly coffee, however many couldn’t attend… cough… hated the early mornings. So, we then started doing monthly dinners and are now trialling weekly after-work drinks. We also joined forces with Mashable for Worldwide Social Media Day, which saw 160 Melburnians come out from their winter caves.

Above all, have fun and be grateful for the opportunity to connect with awesome, like-minded people.

I hope to see you at your meetup sometime soon.

Kate

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