Five community management tips

Community is a long-term slog… I’ve been wanting to cherry pick some of the info from my community management (mostly startup-focused) classes and share it here for a while. For starters, here are five top-level tips to help guide your community strategy below. Expect more over the coming months. 1) Be honest about your product roadmap […]

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Social media introduction

A belated update with the final post from the StartupSmart email short course. The content serves as a brief introduction to the social space for entrepreneurs who may or may not be familiar with the online world. So, it’s not really intended for the guru expert child prodigies. And although written only a few months ago, it’s remarkable to […]

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User experience simplified

  Almost the final post from the StartupSmart email short course. This time I write briefly on UX. User experience Is using your website an easy, enjoyable experience for users? If not, your business could be badly damaged as a result. In recent years, user-centred design – an approach that puts the wants and needs of end users […]

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‘Online 1984’ mini documentary

Myself and a few others, including Lucio Ribeiro, Jeff Richardson, Alan Isherwood and Ryan Egan, were recently interviewed by a group of Swinburne documentary students about the very timely topic of online privacy. The documentary was directed by Ben Sale and focuses on issues surrounding Facebook, data, users, access and attitudes towards privacy. I appear under the […]

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