Five community management tips

Community is a long-term slog… I’ve been wanting to cherry pick some of the info from my community management (mostly startup-focused) classes and share it here for a while. For starters, here are five top-level tips to help guide your community strategy below. Expect more over the coming months. 1) Be honest about your product roadmap […]

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Community management workshop take two

In celebration of the annual Community Manager Appreciation Day coming up on 23 January and after a pretty amazing sell-out 30-person event last November, I’m going to be running another workshop to discuss current happenings in community management. I’m off to San Francisco on the 9 February again so am hoping Tuesday 7 February date suits people! I […]

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Community management workshop

EDIT: I’m running another workshop on Tuesday 7 February! I’ve got a backlog of posts to come including a new Startups to Watch list, some thoughts on location transience and more info on my new project but for now, I wanted to share a workshop happening later this month. After a whirlwind few years of managing […]

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