Five community management tips

Community is a long-term slog… I’ve been wanting to cherry pick some of the info from my community management (mostly startup-focused) classes and share it here for a while. For starters, here are five top-level tips to help guide your community strategy below. Expect more over the coming months. 1) Be honest about your product roadmap […]

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Community management workshop take two

In celebration of the annual Community Manager Appreciation Day coming up on 23 January and after a pretty amazing sell-out 30-person event last November, I’m going to be running another workshop to discuss current happenings in community management. I’m off to San Francisco on the 9 February again so am hoping Tuesday 7 February date suits people! I […]

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Melbourne’s Top 100

Be sure to grab a copy or peek of The Age’s (melbourne) magazine tomorrow as the annual Top 100 list for 2011 is out and a panel of judges deemed me worthy for inclusion! The Top 100 (which is apparently not ordered but for the record, I’m number 66) is a compilation of Melbourne’s most […]

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Welcome to Brisbane’s fetch

Another post to briefly announce we’ve launched The Fetch in Brisbane. For those not aware what the fetch is The Fetch, I’ll recount some details… It’s basically a what’s on guide to your city’s business, digital and creative communities. It goes out fortnightly (or ‘biweekly’ for those in the US) and curates all the meetups, […]

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Community management workshop

EDIT: I’m running another workshop on Tuesday 7 February! I’ve got a backlog of posts to come including a new Startups to Watch list, some thoughts on location transience and more info on my new project but for now, I wanted to share a workshop happening later this month. After a whirlwind few years of managing […]

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A taste of hate

While walking through magical Copenhagen yesterday, I came across some free WiFi and unsurprisingly did a quick check of the trusted email. After scrolling through the usual lot, I encountered three messages (from the same IP address) that had been posted on my blog. I was a little taken aback to say the least. The […]

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Social media introduction

A belated update with the final post from the StartupSmart email short course. The content serves as a brief introduction to the social space for entrepreneurs who may or may not be familiar with the online world. So, it’s not really intended for the guru expert child prodigies. And although written only a few months ago, it’s remarkable to […]

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Online marketing basics

I’ve been publishing my pieces from the StartupSmart‘s short course on how to build a better website on my blog. This time around the topic is marketing (minus some points on email and direct marketing). Marketing Everyone knows they should be marketing their website. It’s a given. But are you marketing your site in a […]

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Social media doer needed

You might have seen my tweet on Sunday in relation to finding someone to work with me on various social media related projects. Emails are hitting my inbox regarding social media and digital communication projects and after six months of working what feels like non-stop, I’d now like to collaborate with an upcoming social media doer. […]

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Talkin’ about my generation

I’m publishing my speech from last night’s International Association of Business Communicators‘ gala dinner. Geoff Kelly (founder, Kelly Strategic Influence), Andrew Maiden (executive director of communications and media relations at Telstra) and I delivered a playful poke at what each generation brings to the communication profession. It was a light-hearted and glam evening with a […]

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